Pizza Delivery Gone Wrong: The Unexpected Story Of A Car Dealership vs. A Delivery Man

By: Lauren Wurth | Published: Nov 07, 2023

Do you routinely leave a gratuity for individuals who have provided you with a service? Imagine someone mistook the change you wanted for a tip, then he fled as fast as he arrived. Would you order him back to give you your change–would you take it further than that?

In this article, you’ll learn about the pizza delivery man that faced just that with an over-the-top car dealership.

A Horrible Exchange

He was astonished by their rudeness–this was unlike anything he had ever been through before. They were trying to pull one over on him by being stingy, and they felt they could. Of course, it was the other way around, but the dealership made him feel like he owed them something.

Advertisement

Source: delish.com

Yet, he managed to keep something essential hidden from them–something that had the power to change this entire course of events. 

Jarrid Tansey’s Story

This story comes out of  Massachusetts–a narrative of shame and retribution revolving around two primary parties.

Advertisement

Source: top5.com

Jarrid Tansey works as a pizza delivery driver for Palace Pizza, while the other players in this tale are the employees at the auto dealership F&R Auto Sales. The two would go on to become mired in an argument that millions of individuals throughout cyberspace have seen–and expressed their strong opinions on.

A Diligent Worker

Diligence was a hallmark of Jarrid Tansey’s life. He took on a second job, requiring him to work late nights, and relied largely on tips to make a living for his family. Pizza delivery wasn’t a cakewalk, but it helped pay the bills.

Advertisement

Source: top5.com

He was well-versed in handling challenging clientele, but this was unlike anything he’d ever encountered. The folks to whom Jarrid delivered pizza that night went on a weird power trip, and Jarrid wound up in the middle of it.

Man Of The House

Giving up was not an option for Jarrid–his wife had just given birth, and she needed to rest for some time before returning to her job.

Advertisement

Source: top5.com

The family of three wouldn’t be able to put food on the table if they didn’t have access to a second income.  Therefore, Jarrid stayed the course as he recalled the lessons that had been imparted to him by his father.

An Extra Income: Another Job

Nothing in life is ever handed away for free; if Jarrid understood anything, it was that. That was a lesson he learned from his father. And when his daughter was born, he happily accepted another job to help support his family.

Source: obsev.com

He knew there would be long hours involved, but he was not prepared for the bullying and humiliation he would face from a group of total strangers. How could things have ended up like this?

Advertisement

Customers Making Trouble

Jarrid Tansey has dealt with tough customers in the past. But none of them had been as challenging as the individuals from the auto dealership. The situation reached such a fever pitch that it culminated in an open quarrel–and it was not a pretty site to see. 

Source: top5.com

But the employees at F&R Auto Sales would come to regret ever having gotten into a fight with someone they believed was nothing more than a harmless pizza delivery man.

Advertisement

The Call That Altered The Course Of His Life

There was nothing odd about the call that Jarrid got from his boss one evening. A recent request for pizza and beverages came from a nearby auto dealership.

Source: Andy Barrows/ Youtube

He promptly packed their order on his motorbike and sped off to deliver it. He chose to avoid the heavily congested streets of the city by taking an alternate route. He thought he might get a nice tip if he got the order there early.

Advertisement

Handing Over the Order

Jarrid arrived at F&R Auto Sales in Westport, Massachusetts. He unloaded the pizzas and carefully positioned the receipt on top of the boxes.

Source: Andy Barrows/ Youtube

The sum in all was $43. When Jarrid entered the reception area, he handed off the hot pizza to the person waiting for him. He had no idea that this delivery would be completely different from any other he would ever make.

Advertisement

The Trouble Starts

The man at the front office gave Jarrid a fifty-dollar bill with a dismissive wave of his hand and then collected the pizzas and beverages without saying a word.

Source: Youtube

Jarrid thanked him and continued on his way–he could certainly have been excused for assuming that the exchange was over at that point. But it was far from over. It was just the beginning of this narrative. The staff members at F&R Auto Sales weren’t through with Jarrid just yet.

Advertisement

A Customer Complaint

When Jarrid got back to Palace Pizza, he figured he wouldn’t hear from the employees at F&R Auto Sales for a while–at least until the next time they placed an order.

Source: silviocicchi/ Pinterest

But that was not what happened. Jarrid’s manager was waiting for him to arrive so they could have a conversation as soon as he did. Someone from the dealership had called and expressed several grievances.

Advertisement

Give Us Our $7

The car dealership staff demanded to get the $7 in change back–they never intended to give him a tip. 

Source: fun107.com

In Jarrid’s eyes, this was outrageous. Were they really causing such a fuss over $7? Were they so tight with their money that they refused to leave any kind of gratuity? But there was not much Jarrid could do to change the situation. At least for the time being.

Advertisement

The Boss’s Commands

Jarrid’s boss told him to get back on the bike and return the $7. Whether or not it was the right thing to do, he maintained that the customer was always right and that Jarrid should give back the money.

Source: rhodybeat.com

Jarrid could not let the fact that he would have to pay for his own petrol to get there bother him. He agreed to everything because he was afraid of losing his job. But all the money in the world would not be worth what awaited him at the showroom. 

Advertisement

Returning The Change

So, he got back on his bike and drove back to the car dealership, bringing the $7 the customers had demanded back with him. It was still difficult for him to accept that he needed to go through all of this.

Source: Reddit

He had no idea that things would grow much worse than they already were. However, it was to his good fortune that, in the end–he was the one who would have the final laugh.

Advertisement

Back At The Dealership

Jarrid showed up at the dealership along with $7 in issue in his possession. He saw that the whole crew was watching him–they had all waited for him. But despite this, he felt compelled to make some kind of statement. 

Source: fun107.com

After handing the leftover change to one of the other staff, he vented his annoyance at the situation. And this turned out to be the spark that ignited the heated argument that ensued.

Advertisement

Disagreement Sparks

Jarrid explained that he was confused as to why he had been handed a fifty-dollar bill–with no mention of asking for change–if they intended to make him drive back to return the change anyways. He told them he was not angry, but returning to the dealership took a lot of time and energy for no good reason.

Source: Andy Barrows/ Youtube

One employee remarked, “So listen. The manager apologized once to you. Do you want him to apologize again?” Jarrid sensed the impolite tone–and it didn’t stop there

Advertisement

Conflict Ensues

A lady emerged from nowhere and began to act hostile towards Jarrid. The other dealership employees took courage from their co-worker’s actions and started cursing at him, too.

Source: Andy Barrows/ Youtube

Why were they all acting in such a manner? He hadn’t made off with their money intentionally! Jarrid tried hard to think about how to diffuse the tension in the room effectively. Before he spoke what was on his mind, he inhaled deeply to prepare himself.

Advertisement

Asserting His Position

At this point, Jarrid had begun to see red. “Look, I didn’t steal your money! ” He shouted. He handed the $7 back. He sneered and said, “The world is better now.” The employees did not take his outburst well. 

Source: Youtube

Even though it was apparent he was facing irritation and offense; he rationalized that perhaps if he attempted to reason with these folks, they would understand. Regrettably, there are some individuals who logical arguments cannot persuade.

Advertisement

Assaults and Mockery

The woman who initiated the aggression stood there for a moment–what Jarrid had said only served to infuriate her more. Then, she looked at her colleagues to gain favor in their eyes. After that, she confronted Jarrid by staring at him directly and uttering a menacing warning.

Source: Andy Barrows/ Youtube

She yelled at him to get out of the building and cursed at him while the other employees joined in and laughed.

Advertisement

They Crossed The Line

Jarrid wished the ground would give way and swallow him up. He had to get out of there–away from this aggressive group. He tried to hurry away, but the employees were a step ahead.

Source: Andy Barrows/ Youtube

Just as he was about to depart, he heard the director scream that they should call the pizza manager and have him terminated immediately. But they didn’t realize Jarrid still had something up his sleeve–or rather–his pocket.

Advertisement

It Was All Documented

Jarrid had in fact, been sneakily recording the whole discussion on his phone, which he kept concealed in his back pocket the entire time. When he returned to the pizza shop, he went straight to his boss and told him what had occurred.

Source: Andy Barrows/ Youtube

The auto dealership had called, and Jarrid’s boss was thinking about punishing him. After listening to the recording, though, he reconsidered. But this wasn’t where the story would stop.

Advertisement

A Witness Phoned Him

Soon after, he got a phone call. Someone who was at the car dealership when the argument took place was on the line. Although he was there, he was not exactly a staff member in a strict sense.

Source: top5.com

He was a third-party contractor who was responsible for managing the dealership’s various computer services. In addition to that, he was holding something in his hands that he believed Jarrid could find useful.

Advertisement

The Video Clip

He had video footage of the whole event. Even though he was not an employee at the auto dealership, he was in control of the surveillance cameras at the dealership and did not hesitate to side with Jarrid.

Source: top5.com

Jarrid combined the video the contractor had supplied him with the audio he had recorded himself and uploaded it online. And in no time at all, it gained widespread attention, and he began receiving thousands of messages from the online community. 

Advertisement

The Footage Is Revealed

The video made it quite evident that the “big shots” at the dealership harassed the delivery man relentlessly over a simple pizza delivery tip. It was fortunate the confrontation between Jarrid and the staff members working at the car dealership was recorded on camera.

Source: top5.com

It didn’t take long before the video was shared with millions of people on the internet. It was rapidly gaining traction all over the internet, and in an unexpected twist of fate, internet users didn’t like what they saw.

Advertisement

Public Outrage

All who watched the video struggled to comprehend how the employees could behave in such a selfish and inconsiderate manner over a $7 tip. Netizens were enraged!

Source: studio1srl.it

They swiftly united their efforts and were able to locate the dealership. After that, they arranged plans to exact revenge on the business. They took their search for retribution to review sites like Yelp and others, but it didn’t stop there for them.

Advertisement

Netizens Speak Up

A woman named Amanda Marie Rogers, who had previously worked as a waitress, was particularly outraged and saddened by the video and what the pizza delivery man had endured.

Source: top5.com

She made a mission: “For them to call him back over the money he should’ve received anyway. I decided I’d take it one step further,” she said to CNN. And so she did. After that, she dialed the number for Pizza Palace and asked for Jarrid’s name.

Advertisement

Unexpected Funds

Amanda created a GoFundMe page and uploaded the video to it to raise money for Jarrid. She believed that Jarrid deserved recognition for being patient with customers like that. She urged others to check out the video and give what they could.

Source: spotlightstories.co

While Jarrid was blissfully unaware that his GoFundMe page existed, one donor said, “Even if it’s $1, it’ll still help compensate (maybe a bit) for him being confronted with jerks like these.”

Advertisement

The World Cares

Thousands upon thousands of contributions started coming in, each for $7. People had such strong feelings about what had happened to Jarrid that they wished to ensure he would never have to serve pizza to those bullies ever again. And it didn’t take long until the GoFundMe page for Jarrid and his family had raised more than $36,000!

Source: fun107.com

But the internet helped him in other ways as well.

Advertisement

The Internet Comforts Him

The internet was 100% on Jarrid’s side, leaving thousands of encouraging comments. “This is because of how awesome you were and handled yourself so well dealing with such cruel people,” wrote Carol Wentz along with her donation.

Source: coed.com

People online had completely turned against F&R Auto Sales, and the company had more consequences on the way.

Advertisement

Down With The Dealership

There were a lot of people who felt awful for Jarrid and left negative evaluations of the car dealership online. In little time at all, their website hit a 0/5 star rating!

Source: Andy Barrows/ Youtube

The management finally phoned the police because the threats were too serious to ignore. The dealership’s management now had to deal with their staff’s poor performance. In response to Jarrid’s harassment, F&R Auto Sales released an official apology, and the offending employee was swiftly terminated.

Advertisement

Jarrid’s Final Surprise

When Jarrid found out how much money had been collected for him, he broke down in tears, having no clue that the internet was rallying behind him. He and his family were very grateful.

Source: thenextweb.com

He planned to use some of it to pay off his house and start a college fund for his kid. That should serve as an example to anyone who would harass and insult a person in the service industry.

Advertisement